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‘Send and Add’ is Here!

‘Send and Add’ is Here!

Today, we’re THRILLED to announce the availability of the biggest enhancement to Cirrus Insight since we launched last December: Send & Add. Send and Add was also one of the most requested ideas on our ideas board. You’ve been able to add emails you’ve received (or sent previously) to Salesforce since our initial release. But there’s never been a way for you to attach emails you’re writing to Salesforce without some annoying work-arounds that you had to discover yourself. Others have also decided that they...

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Release Notes: May 11, 2012

A new version of the Firefox Extension for Cirrus Insight is available. For the last several releases of Firefox, the Firefox Cirrus Insight extension has caused performance issues for many Firefox users. Additionally, these issues seem to have worsened with the release of Firefox 11 and 12. Today, we’re happy to announce that the Firefox Cirrus Insight extension has been rewritten from the ground up and is faster and more reliable than ever! We apologize for the lengthy time to resolution of this issue – it was a tricky one. To...

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Improving Rapport with Rapportive

Improving Rapport with Rapportive

We’ve been using Gmail and Google Apps even longer than we’ve been using Salesforce. At least 6 years. Over that time Gmail has matured dramatically and become the communications nerve center for millions of companies around the world. Back in 2010, an application for Gmail called Rapportive burst onto the scene. Rapportive brought an amazingly useful and intuitive tool to Gmail users, allowing them to connect more closely and quickly with people they correspond with in Gmail. I personally started using Rapportive a few months...

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Release Notes: Apr 14, 2012

Fixes We released several miscellaneous fixes, including a fix for issues with Activity times being set incorrectly for some users.

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Release Notes: Apr 7, 2012

Release Notes: Apr 7, 2012

Today we released a few bug fixes and some additional tweaks to improve performance. We also added the Cirrus Insight menu to Gmail:                 We’ll add some more exciting things to this menu in the near future.

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Release Notes: Mar 28, 2012

Release Notes: Mar 28, 2012

Quick Add! Quick Add is back! When Cirrus Insight first launched, we had a 1-click “Add to Salesforce” button that a lot of people really loved. But, it didn’t give users the opportunity to relate emails to related records. So we’ve worked out a great way to give you the best of both worlds: Add to Salesforce button: Great 2-ish click process to add an email to salesforce and relate it to Opportunities or Cases and gives you the ability to edit the subject line before it’s added. Quick Add! button: The original....

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