Sales Intelligence & Automation Blog

Announcing the Merger of Cirrus Insight and ZynBit | Cirrus Insight

Written by Maddy Osman | Aug 4, 2020 4:00:00 AM

Cirrus Insight + ZynBit.

The deepest Salesforce-email integrations for Outlook and Gmail are coming together

ZynBit and Cirrus Insight, two of the most established firms in the Salesforce integration space, are now one product-centric company focused on building the best data-driven customer acquisition platform on the market.

Cirrus Insight, the #2 most-rated app on the Salesforce AppExchange, has the largest penetration in the Salesforce integration space and is used by over 250,000 sales professionals and managers. Cirrus Insight is widely recognized for its superior Salesforce email & calendar integration with Gmail across leading tech companies.

ZynBit, the best-rated Salesforce Email integration app on the AppExchange, and previously an alternative to Cirrus Insight. ZynBit is recognized for the stability, reliability, security, and speed of its Salesforce email & calendar integration with Outlook, and is trusted by some of the world’s largest financial institutions.

As a single company, our focus is building the strongest, most stable, and most reliable sales tools in the Salesforce ecosystem. By combining our strengths and experience across both Gmail and Outlook, we’ll bring you the widest range of capabilities to dramatically reduce pipeline risk, boost pipeline growth, and accelerate sales velocity—increasing your sales team’s results.

As part of this transaction, Phil Dixon, previously CEO of ZynBit, will take over as CEO of the newly formed entity. Phil is a seasoned product-centric founder with nearly 20 years of experience and has held numerous leadership roles in the CRM, ERP, and ECM sectors. Phil has founded two data-driven tech companies with successful exits and also mentors local startups.

When asked about the merger, Phil said:

“ZynBit’s product-centric leadership, combined with Cirrus Insight’s market recognition, brings you the most comprehensive email & calendar integration in the Salesforce ecosystem.

Together, we’ll create significantly more value for customers across product, service, and support. Our 4,000+ customers and 250,000+ users make-up one of the largest communities within the Salesforce ecosystem. We’re excited to continue this journey with you.

Our product vision will enable your team to go beyond sales productivity to catalyze pipeline growth and accelerate sales velocity. By integrating innovations in sales automation and machine learning, we’ll focus on streamlining data-driven customer acquisition.”

- Phil Dixon, CEO [LinkedIn ►]

In the short term, we're combining our development and support teams to serve you better, shifting our focus toward stability, performance, and usability of the core functions you use every day.

FAQs

Should I expect any disruption?

No, you should not experience any disruption. The team is dedicated to ensuring both ZynBit and Cirrus Insight continue to support our customers with the same functionality and support these products currently deliver.

Will the products be integrated?

Not immediately. Product integration requires significant due diligence and prudence, and we want to engage with you, our customers, as we develop these plans. Our teams are working hard to determine the best product path to support our customers. Ultimately our goal is to provide you with more functionality and better service.

Will my support contact remain the same?

Yes, your current support contacts remain the same.

● Cirrus Insight customers can continue to contact support via chat at www.cirrusinsight.com.

● ZynBit customers can continue to access live chat support at www.zynbit.com/help or by email to help@zynbit.com.

Will my primary point of contact stay the same?

Yes, your primary point of contact remains the same at this time.

Will my terms of service be impacted?

At this time there are no planned changes to terms of service.

Can I still use my original product?

Yes. Both ZynBit and Cirrus Insight will continue to work as expected.

Can I have users on different products?

Yes. Depending on the different needs of the teams in your organization, you can use both Cirrus Insight and ZynBit. We can help tailor a solution that works best for you and your organization.