How Do I Get Help for Cirrus Insight?

To get help for Cirrus Insight, go to the Cirrus Insight Webpage and Choose Resources > Contact Cirrus Insight , or on that page you can launch a chat session with a support agent by clicking the following button.

 

If you are using the Outlook desktop client, you can click the Help icon from the Cirrus Insight area of your email toolbar.

Choosing Contact Support will connect you to our FAQ's and Knowledge base. You can launch a chat session with a support agent by clicking the chat icon at the bottom of that page.

 

Send Error Report will create a log file and attach it to an email for Cirrus Insight support. This is particularly valuable whenever software errors are encountered.

Error Log

The Web option will connect to our Website homepage.

Help will connect to the Cirrus Insight Frequently Asked Questions page which has answers to many common questions available on a self-serve basis.

The Cirrus Insight web portal also has the chat icon available for help or a link to the knowledge base from the bottom of the left side menu.