1. Confirm that Cirrus Insight is installed and enabled in your Chrome extensions.
2. Update Chrome if the sidebar still doesn't appear in your inbox.
After updating, close Gmail and re-open it in a new tab.
3. Clear your cache if the issue persists.
After clearing, close Gmail and re-open it in a new tab.
4. Clear your Gmail local storage if the issue persists.
After clearing, close Gmail and re-open it in a new tab.
5. Disable conflicting extensions if the issue persists.
How do I clear my Outlook cache?
If you use Outlook for Windows and experience performance or access issues when using Cirrus Insight (such as a blank pop-up screen or repeated login loop), you can clear the Cirrus Insight for Outlook cache that's stored locally on your PC.
For iPad: How can I resolve a blank screen after signing in?
If Safari is set to automatically request desktop versions of websites, Cirrus Insight won't be able to complete the Salesforce login process.
How do I uninstall Cirrus Insight for Office 365?
Learn how to quickly uninstall Cirrus Insight from your Office 365 apps.
How do I install Cirrus Insight for Outlook?
Learn how to easily install Cirrus Insight for Outlook.
How do I add iCloud as an email account?
Learn how to add iCloud as an email account in Cirrus Insight for iOS.