What can I do if Cirrus Insight disappears from my inbox?

Cirrus Insight for Gmail
If Cirrus Insight doesn't automatically load in Gmail, you can follow these steps:

1. Confirm that Cirrus Insight is installed and enabled in your browser.

Chrome users: Navigate to chrome://extensions/

Firefox users: Navigate to about:addons

If you don't see Cirrus Insight listed, install Cirrus Insight from our website.

2. Close Gmail and re-open in a new browser tab or window.

3. Clear your browser cache following the steps in our article:

How do I clear my cache in Chrome?

4. Clear your Gmail local storage following the steps in our article:

How do I clear my local storage of Gmail?

5. Disable any conflicting extensions following the steps in our article:

How do I disable Chrome extensions that conflict with Cirrus Insight?