Install

• What can I do if Cirrus Insight disappears from my inbox?

  Learn how to troubleshoot Cirrus Insight not appearing in your Gmail inbox.

• How do I refresh Cirrus Insight?

  Learn how to refresh Cirrus Insights in 3 quick clicks.

• How do I install Cirrus Insight?

  Install Cirrus Insight from our website to quickly get started.

• For Admins: How do I refresh Cirrus Insight for all my users?

  To reflect layout changes made in Salesforce for all users, the Cirrus Insight admin can sign into to the Account Dashboard and refresh the user cache.

• Can I use Cirrus Insight with multiple Gmail accounts?

  You can use the Cirrus Insight browser extension in as many Gmail accounts as you’d like.

• How do I uninstall Cirrus Insight?

  Learn how to quickly remove Cirrus Insight from Chrome.

• How do I show or hide Cirrus Insight?

  Find out how to easily display or hid the Cirrus Insight panel within your Gmail.

• How can I force a Salesforce logout?

  See how to force a Salesforce logout.

• How do I clear my cache in Chrome?

  Discover how to easily clear your cache.

• How do I update to the most recent version of Cirrus Insight?

  Updates are pushed out to you. Only a refresh of Cirrus Insight is needed.

• Why Does My Primary Google ID Need to be Reset?

  If you change your email address or if you've inherited an existing Salesforce user license from a previous user, please contact our Support Team so they can reset your Primary ID and you can authorize your new Google account.

  
  

• Why do I receive the error "You must authorize against your primary account"?

  Discover how the "...authorize against your primary account" error relates to our sync processes and how you can fix it.

• How do I authorize my Google account after my Primary ID is reset?

  Learn how to quickly authorize your Google Account.

• How do I uninstall and reinstall Cirrus Insight?

  Learn how to uninstall and reinstall Cirrus Insight from your Chrome extensions.

• What can I do if I've accidentally signed in with Google rather than Salesforce?

  Learn how to sign back into Cirrus Insight with your Salesforce account if you've accidentally signed in with your Google account.

• Does Cirrus Insight work with TLS 1.1 and higher?

  Cirrus Insight can accommodate the highest level of TLS that the host supports.