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• What can I do if Cirrus Insight disappears from my inbox?

  Learn how to troubleshoot Cirrus Insight not appearing in your Gmail inbox.

• How do I refresh Cirrus Insight?

  Learn how to refresh Cirrus Insights in 3 quick clicks.

• Why did an error prevent me from signing in with my Salesforce account?

  If you received an error when trying to sign in with Salesforce, then your Salesforce organization may have session settings or login restrictions that need to be adjusted.

• Can I use Cirrus Insight with multiple Gmail accounts?

  You can use the Cirrus Insight browser extension in as many Gmail accounts as you’d like.

• How do I show or hide Cirrus Insight?

  Find out how to easily display or hid the Cirrus Insight panel within your Gmail.

• How can I force a Salesforce logout?

  See how to force a Salesforce logout.

• How do I clear my cache and cookies in Chrome?

  If you're experiencing login or functionality issues with Cirrus Insight, you can clear your Chrome cache and cookies as an initial troubleshooting effort.

• What can I do if Cirrus Insight repeatedly asks me to log in?

  If you're continually prompted to sign into Cirrus Insight, adjust your cookies settings in Chrome.

• How do I clear my Gmail local storage in Chrome?

  Learn how to clear your Gmail local storage in Chrome if Cirrus Insight fails to load or continually prompts you to sign in.

• How do I update to the most recent version of Cirrus Insight?

  Updates are pushed out to you. Only a refresh of Cirrus Insight is needed.

• How do I update Chrome to ensure Cirrus Insight functions properly?

  Find out how to easily update Chrome.

• Why Does My Primary Google ID Need to be Reset?

  If you change your email address or if you've inherited an existing Salesforce user license from a previous user, please contact our Support Team so they can reset your Primary ID and you can authorize your new Google account.

  
  

• Why do I receive the error "You must authorize against your primary account"?

  Discover how the "...authorize against your primary account" error relates to our sync processes and how you can fix it.

• How do I authorize my Google account after my Primary ID is reset?

  Learn how to quickly authorize your Google Account.

• How does Cirrus Insight affect my login statistics in Salesforce?

• How can I test Calendar Sync for Gmail in my Sandbox?

  Our recommendation is to test Calendar Sync in a Salesforce Developer org. To get a free Developer license from Salesforce, please go to http://developer.salesforce.com/

• Does Cirrus Insight work with TLS 1.1 and higher?

  Cirrus Insight can accommodate the highest level of TLS that the host supports.