As the first point of customer contact, salespeople are often the go-to for most inquiries. You’re busy, so often someone in customer service is the best point of contact. But you always loop back to make sure they get the answers they need.
So why not go one step further and actually help your customer schedule in time with your customer service colleagues? With Cirrus Insight, you can search their calendar and share a link with your customer. They can see when they’re available and book in some time. Or if you have your customer on the phone you can help him schedule a time on your customer service colleague’s calendar, on the spot. And you’ll look great for making it happen so smoothly.