Updated: 06/12/2024

Introduction and Guiding Principles

Hello, and welcome to Cirrus Insight's Privacy Policy! Privacy policies can be messy and complicated. But at Cirrus Insight, your privacy is important to us.  On this page, we have tried to unscramble the legal jargon and provide one comprehensive spot to provide understandable information about our privacy practices.

Our Privacy Policy addresses five main topics: 

  • The Information We Collect
  • How We Use the Information We Collect 
  • The Ways We Share Your Information
  • How We Protect Your Information
  • Your Rights Related to the Information We Collect

We pride ourselves on Services, and recognize that in order to provide them, we need you to agree to our policy! We use Cirrus Insight ourselves, and we believe in treating our customers as we would wish to be treated. With that in mind we have developed this Privacy Policy to be as transparent as possible and to provide you with the tools needed to a) fully understand our policy, b) fully understand how our policy affects you, and c) make meaningful choices about how your (and their) information is used.

Important Terms

There are some important terms used throughout this Privacy Policy. It is important to understand these terms and how they apply to Cirrus Insight.

Personally Identifiable Information (PII) is a set of data that can be used to distinguish or identify a specific individual.

A Data Processor is an individual or organization that provides data systems and services on behalf of and as instructed by a third party for a limited, specific purpose.

A Data Controller is an individual or organization that manages how data is processed and is responsible for complying with data protection regulations. The controller is responsible for writing an organization’s privacy policy, which details what data that organization collects, how it uses the data, and where it sends the data.

The Cirrus Insight Services include our website, product trials, and our free and paid applications. You can find more information about our Services on our Products page.

Cirrus Insight as a Data Processor

Cirrus Insight acts as a Data Processor for its Clients using the Cirrus Insight Services and only processes and retains PII based on contractual specifications and customized settings selected by the Client. All PII maintained by Cirrus Insight on behalf of Clients is fully encrypted.  

In this case, the Client controls your information as the data controller, not Cirrus Insight.  You will need to refer to the Client’s privacy policy and contact them for inquiries regarding your Personal Information.  Cirrus Insight only follows the instructions of the Client in regard to data retention and deletion. 

In providing the Services, Cirrus Insight may have access to this data when providing live technical support. 

Cirrus Insight as the Data Controller

Cirrus Insight acts as a Data Controller when you have direct input information into a form on Cirrus Insight’s website or you directly provide PII through Cirrus Insight's Client administration (billing, contact information) and/or customer services portals.

What Does This Privacy Policy Apply To?

By using the Website, Apps or any of the Services, and in particular by registering a Cirrus Insight account, you are consenting to the use of your information in the manner set out in this Privacy Policy. This Privacy Policy applies to all PII that Cirrus Insight collects when it serves as a Data Processor. When Cirrus Insight is acting as a Data Processor for a Client, the Client’s privacy policies control.  

Updates to Our Privacy Policy

Cirrus Insight is constantly improving and expanding, so we may need to update this Privacy Policy from time to time.

Cirrus Insight will always post its most updated Privacy Policy. For a period of 90 days after any update, we will include a notice on the homepage of

Cirrus Insight encourages you to review this Privacy Policy regularly for any changes. Your continued use of the Services and/or continued provision of Personal Information to Cirrus Insight will be subject to the terms of the then-current Privacy Policy.

Inclusive Nature of Our Privacy Policy

This Privacy Policy is incorporated into and subject to the Cirrus Insight Terms of Service. Capitalized Terms not defined in our Privacy Policy  are defined in the Terms of Service.

How to View Our Privacy Policy

You may view our Privacy Policy in its entirety, or you may also customize your view based topic, the role of Cirrus Insight, and/or Location. 

Read our Privacy Policy


You may choose to display any combination of Topics and/or Roles for any one of our three Locations for a customized Privacy Policy. If you do not select a specific subsection for view, the entire policy will be displayed.

View Policy Based on the Topics
View Policy Based on Role
View Policy Based on Your Location

Got Questions?

We would like to hear from you. Please reach out to our compliance team:

By email:

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