This Knowledge Base is the new home for all Cirrus Insight 2019 articles. You’ll find everything here going forward.

2019 Knowledgebase

Install

How to Install Cirrus Insight 2019 for Gmail?
Follow these simple steps to install Cirrus Insight 2019 for Gmail on Chrome, Android or iPhone/iPad.
How do I trial the new Cirrus Insight?
The new Cirrus Insight brings all the best features from Cirrus Insight 2019 into a more refined, reliable, and easy-to-use offering that reduces CRM friction and helps close deals.
What can I do if Cirrus Insight disappears from my inbox?
Learn how to troubleshoot Cirrus Insight not appearing in your Gmail inbox.
For Admins: How do I upgrade my org to the new Cirrus Insight?
The new Cirrus Insight brings all the best features from Cirrus Insight 2019 into a more refined, reliable, and easy-to-use offering.
How do I Refresh Cirrus Insight?
Learn how to refresh Cirrus Insight in 3 quick clicks.
How do I update to the most recent version of Cirrus Insight?
Updates are pushed out to you. Only a refresh of Cirrus Insight is needed.
How to Uninstall Cirrus Insight for Gmail
To uninstall the Cirrus Insight sales productivity app from your Gmail account, follow these steps in Chrome.
How do I Uninstall and Reinstall Cirrus Insight in Chrome?
Learn how to uninstall and reinstall Cirrus Insight from your Chrome extensions.
How do I cancel my subscription?
To cancel your subscription, please contact Customer Support to submit your request.
For Admins: How do I refresh Cirrus Insight for all my users?
To reflect layout changes made in Salesforce for all users, the Cirrus Insight admin can sign into to the Account Dashboard and refresh the user cache.
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