2019 Knowledgebase
Calendar Sync
How can I test Calendar Sync for Gmail in my Sandbox?
Our recommendation is to test Calendar Sync in a Salesforce Developer org.
How to Re-Authorize for Gmail | Cirrus Insight
Follow these steps to re-authorize your Google Gmail account and allow access for Cirrus Insight to run Calendar Sync, Email Sync, and Contact Sync.
For Admins: How can I prevent emails or events from certain domains from syncing?
As a Cirrus Insight Admin, you can adjust your Organization Settings so that emails or events from certain domains will be skipped from syncing.
For Admins: How do I enable Admin-Managed Sync?
With Admin-Managed Sync , Cirrus Insight administrators can centrally manage their users' Email and Calendar Sync processes and settings.
For Admins: How do I set organization preferences for Calendar Sync?
Admins can enable/disable Calendar Sync for their organization and choose sync options for their users.
How do I reauthorize and re-enable Calendar Sync?
Cirrus Insight's sales enablement platform will sync your calendar and email with Salesforce, track emails, schedule appointments, and more.
How do I update my timezone settings in Salesforce and/or Google Calendar
It is important to make sure that your Google and Salesforce time zones are aligned so your events will have the proper time scheduled.
How do I enable and set up Calendar Sync?
Learn how to enable and manage synced events between Salesforce and your Google Calendar.
How can I troubleshoot my color-coded Calendar Sync?
Learn how to troubleshoot and resolve the most common issues related to Calendar Sync's color-code setting.
Why was I notified about a problem with my Calendar or Email Sync?
Cirrus Insight will send daily emails with specific steps to fix the Calendar or Email Syncissue until you take action to resolve it.
