IT & Security

Admins | Cirrus Insight Bi-Directional Calendar Sync Duplicate Detection

Understand how Cirrus Insight bi-directional calendar sync duplicate detection logic works and provide considerations for a smooth deployment.

Outlook Web-Based Add-Ins vs. COM-Based Add-Ins: The Benefits of Web-Based Add-Ins

Discover the contrasts between COM and Web Add-ins for Outlook users. Learn which one is better suited for your needs in this Knowledge Base article.

Admins | How do I install Cirrus Insight with Exchange on-premise?

For Exchange on-premises environments without access to OWA, the Exchange Admin should follow this guide to install Cirrus Insight on behalf of users.

Microsoft Exchange Connections - Graph API

Learn how to leverage the power of Microsoft Exchange Connections and the Graph API in Cirrus Insight. Enhance productivity & streamline email management.

IT Admins | How do I add Cirrus Insight to trusted/allowed lists?

IT information about email delivery, Salesforce authentication & login IP ranges, trusted domains, IP addresses for firewalls, and proxy servers.

I Need My Exchange Server URL

The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Learn why you need the exchange server URL to connect to exchange services to Cirrus Insight.

Is Cirrus Insight Able to Work with My Salesforce License Type?

The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Find out which Salesforce license types Cirrus Insight works with.

Admins: How do I set up an Exchange Service Account?

Learn how to setup an exchange impersonation service account in Cirrus Insight.

What are the Software/Hardware Requirements for Cirrus Insight?

Learn the software and hardware requirements for Cirrus Insight.

How do I change the fields that are required to file email?

Learn how to change the fields required to file emails within Cirrus Insight.

How do I Install Cirrus Insight for Outlook Web App on a Mac?

The Cirrus Insight Knowledge Base is your go to spot for any questions/tips surrounding Cirrus Insight. Learn more about how to install Cirrus Insight for Outlook web app on a Mac computer.

I have Exchange Email. How Do I Connect Cirrus Insight?

Learn how to connect your Sync and Calendar Scheduling for clients using Exchange Email Servers with Cirrus Insight product for EWS.

What Outlook Versions does the OWA plugin Support?

The Cirrus Insight Knowledge Base is your go to spot for any questions/tips surrounding Cirrus Insight. Learn more about which versions the OWA plugin supports.

Citrix or Terminal Server Deployment of Sidebar

The Cirrus Insight Knowledge Base is your go to spot for any questions/tips surrounding Cirrus Insight. Learn more about the Citrix and Terminal server deployment options for Sidebar.