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Knowledge Base
Thread-Based Smart Link
How do I enable Thread-Based Smart Link using Email Message Object?
Learn how to enable Thread-Based Sync using Email Message Object for Cirrus Insight. Allow users to manually change & set related records on synced emails.
How do I enable Thread-Based Smart Link for my org using Tasks?
Learn how to enable Thread-Based Sync using Tasks. Save the email’s message ID & thread ID to the synced email in Salesforce to identify specific emails.
How do I use Thread-Based Smart Link?
Learn how to use Thread-Based Sync. It works with Email Sync to save your custom record relations and automatically apply them to new emails in a thread.
