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This Knowledge Base is the new home for all Cirrus Insight 2019 articles. You’ll find everything here going forward.

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How to Stop Gmail from Asking for Login?

If you're continually prompted to sign into Cirrus Insight, adjust your cookies settings in Chrome:

1. Copy chrome://settings/content/cookies 
Paste this text into the Chrome URL bar and press the enter key.

2. Enable the setting Allow sites to save and read cookie data.

3. Disable the setting Block third-party cookies and site data.

4. Alternative to Step 3 if you want to block other third-party cookies:

  • Click the Add button beside Allow. Paste secure3.cirrusinsight.com into the Add a site window and click the blue Add button.
chrome-cookies-settings-1117.png

If you're still asked to sign in after adjusting your cookies settings, proceed with the below steps.

5. Clear Gmail local storage.

6. Clear cache in Chrome.

 

Relevant Articles

How do I clear my cache and cookies in Chrome? For Admins: How do I enable API access in Salesforce? How can I search for emails associated with a contact or lead? For Admins: How do I edit searchable email fields? How do I clear my Gmail local storage in Chrome? For Admins: Where can I view detailed information about each Flight Plan?
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