What's the difference between the full Extension and the lite Add-on for Gmail?

Overview

For the fully featured Cirrus Insight Sidebar experience (via Chrome for desktop), use the Cirrus Insight Chrome Extension.

For a mobile-focused "lite" version of the Cirrus Insight Sidebar (via Gmail mobile app or non-Chrome browser), use the Cirrus Insight Gmail Add-on.

  Gmail Add-on Chrome Extension
Platform

Mobile
 - Gmail app for iOS or Android
Desktop
 - Non-Chrome browser (e.g. Firefox)

Desktop
 - Chrome browser
Features Lite version
- Limited features (see below)

Full version
 - All features available

Best for Quick access on-the-go Getting the most out of Cirrus Insight

 

Learn which specific features the Add-on supports below.

Feature Comparison

  Add-on Extension
Salesforce Sidebar    
People tab*
 - more details below
✔️ ✔️
Scheduling tab   ✔️
Work tab   ✔️
Quick Actions menu (Search, Create New, Settings, manage Syncs, etc.)   ✔️
Maximum speed/performance   ✔️
     
*People Tab    

File emails

✔️ ✔️
Access Related Lists ✔️ ✔️
Edit & create Salesforce records (including contacts/leads) ✔️ ✔️
Log calls/add tasks ✔️ ✔️
View Buyer Signals (Email Opens, Link Clicks, Web Visits) ✔️ ✔️
     
Compose Features    
Templates  ✔️ ✔️
Track Email ✔️ ✔️
Track Links ✔️ ✔️
List Send   ✔️
UI Comparison
(Compose Features)
GMail Compose View

 

Cirrus Insight Sidebar

 

 


What features are only available in the Chrome Extension?

  • Maximum speed and performance
    • The extension is optimized to immediately provide data from Salesforce.
    • The Add-on requires more frequent calls to Salesforce to provide data, which can increase load times.
  • Scheduling tab
    • Insert personalized Scheduling links for different Meeting Types into emails.
  • Work tab
    • Manage Salesforce tasks, opportunities, events, etc.
  • List Send
    • Send a mass email to a Salesforce contact/lead list view.
  • Quick Actions menu
    • Search, Create New, Settings, Profile, Manage Sync, etc.
  • Google Calendar integration
    • Access the Sidebar from the calendar to file events to Salesforce, etc.

Which features work independently of the Sidebar (no difference whether using Extension or Add-on)?

  • Email Sync, Calendar Sync, Task Sync
    • These processes run in the background automatically after setup.

Updated Sept. 2021

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