How do I sign in to the Sidebar? | Gmail

Overview

After you install Cirrus Insight for Gmail, sign in to the Sidebar in your inbox to start filing emails to Salesforce, creating records, and much more.


Steps

sign-in with salesforce1. From Gmail, click the Cirrus Insight icon in the top-right of your inbox to launch the Sidebar.

 

2. Use the Sidebar's Email field to enter the email address* tied to your Cirrus Insight user account.

  • *The email address you enter should be the same one you use to sign into Salesforce.

 

3. Check Remember Email and select Sign In.

 
 

4. Then, most users should select the Sign in with Salesforce button*. This will launch a new login window.

salesforce onboarding

  • *Skip to the Custom Login below if your Salesforce log in requires a customized Salesforce URL.
  • *You may see alternate sign in options (Google, Microsoft, Cirrus Insight) depending on your organization settings. Check with your Cirrus Insight Admin if you're unsure how to proceed.

 

5. From the login window, enter your Salesforce credentials, click Log In, and proceed with any additional prompts.
 
gmail sign in with salesforce log in window-1

A successful sign in will result in a confirmation screen, and the Sidebar will be connected with your Salesforce account.

 

 
gmail sign in success-1

Custom Login

If your Salesforce log in requires a customized Salesforce URL, complete steps 1-3 above and then proceed with the sub-steps outlined below.

  • 3a. Select the drop-down caret below the Sign in with Salesforce button.
  • 3b. Choose your Salesforce login method from the drop-down menu and enter the appropriate URL.

sign in with salesforce custom options

  • 3c. Click the green Check button to continue.
  • 3d. Click the top Sign in with Salesforce button and complete sign in using steps 4-5 above.

sign in with salesforce custom URL entered

Updated May 2022

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