11 Best Mobile CRM Apps To Add To Your Sales Arsenal

The Best Mobile Sales CRM Apps to Work On the Go

When telemarketing was introduced in the 70's, it completely changed how we do business. For the first time in history, you could reach out to people, disseminate information, and make a sale without meeting the customer face-to-face.

Phones are still incredibly revolutionary today, but in a different way. Using your mobile device, you can access contacts, send and receive emails, schedule appointments on your calendar, manage your daily tasks, and call anyone from anywhere.

If you're in the sales industry, you understand the importance of a mobile phone. But you might not know that the best mobile CRM solutions tie all these functionalities together in one easy and convenient app. Some mobile CRM software solutions even add a few capabilities that can transform your phone into a superpowered sales tool you can use on the go.

We have created this CRM mobile app guide for sales reps and team managers. We will help you choose the right mobile CRMs for your business, teach you what to look for in a CRM platform, and then discuss the 11 most powerful tools for customer relationship management. Let's get started!

What Is a CRM Supposed To Be?

"CRM" stands for customer or content relationship management, and it is usually a system, tool, or technology that helps you manage your clients. Most CRM systems have a contact database and some phone, email, or chat functionality that lets you increase customer interactions and get valuable customer information.

A CRM promises to help salespeople sell more and better, yet the real-life experience with most mobile CRM applications leaves much to be desired. Although feature-rich, they have complicated interfaces and demand a significant time investment keying CRM data in with little in return for sales teams in the field. Many CRM features are practically inaccessible from mobile devices.

The best mobile CRMs, like the ones on this list, offer additional features that improve the mobile experience. CRMs designed for sales professionals or teams can also integrate meeting scheduling, email tracking, data reporting and analytics, and marketing campaigns into the system.

How To Choose The Best Mobile CRM For You

Here are the top five factors to consider when you're making a choice for CRM mobile apps.

Supported Devices

Most people are looking for a mobile app for Android or iPhone devices, so finding a CRM app that is compatible with your smartphone shouldn't be too much of an issue. However, if you're using a phone with an older operating system or if you (for reasons we cannot comprehend) still have a Windows phone, then your choice of CRM for mobile might be more limited. A solid tip is to look for a tool that also features a desktop version.

Functionalities & Features

These tools generally have the same mobile CRM features. When you access your CRM, you can make phone calls, manage contacts, schedule meetings, stay organized with tasks, and update your client's information using the app. There are also CRMs that can do more or focus on one particular part of the sales process, like lead generation. No matter what you need, you're sure to find a CRM that provides enough basic and advanced features.

Integrations & Add-Ons

Sometimes, when you choose a CRM, it doesn't actually need to have all the standard CRM mobile functionalities. Instead, it can offer seamless integrations with other tools. Lots of CRMs (for example, Salesforce) support integration with the most common sales tools like Gmail, Outlook, and more. These integrations are native to apps like Cirrus Insight. By connecting all your tools, you don't have to open multiple apps and manually update each of them. You'll have access to customer data, make data-driven decisions, and do so much more from one app.

Customer & Tech Support

Even the highest-rated apps can suffer from occasional downtime or glitches. While you can't avoid such problems with various mobile CRM apps, you can minimize the impact on your sales team by choosing an app with a good customer service reputation. You'll be able to contact their support team when things go wrong and get it fixed before it starts hurting your numbers and ruining your customer experience metrics.

App Pricing

The apps we'll feature on our list are mostly free to download, but you won't be able to access all CRM features unless you sign up and pay. Depending on the features you want, the price can range from a few bucks per user to hundreds of dollars every month. Even though the price might sound a bit steep to some of you, most of these CRMs will increase your productivity and boost your sales, which makes them a great investment.

Now that we have covered the best practices for selecting a CRM, let's hop into our list of the 11 best CRM apps designed for mobile devices.

The Best Mobile CRM Apps

After you finish our list, you will undoubtedly find the perfect app for you. Once you start using it, you will soon realize that you can close more deals. 

1. Cirrus Insight

Available on iOS and Android

Cirrus Insight plugs into Salesforce to create a streamlined mobile experience and offers many other workflow automation features that will simplify your life.

Price: Free*

Features:

• Bring the full power of Salesforce (and more) to your mobile.
• Automate Salesforce updates.
• Share your calendar with customers and sync up meetings with Salesforce.
• Track customer email opens, attachment downloads, website clicks, and more.
• Manage all of your customer data, contacts, and opportunities right from your mobile.
• Organize tasks and reminders in one place.
• Log calls into Salesforce right from your cell phone.

Check out Cirrus Insight here.

*While the mobile app itself is free, you need to sign up with Cirrus Insight to access advanced functionalities. Paid plans with Cirrus Insight go for as low as $14 per user per month.

2. HubSpot

Available on Android and iOS

Price: Free*

Features:

• Create email campaign sequences using a mobile CRM.
• Design and share email templates with customer service teams.
• Set up task reminders and notifications with this agile CRM.
• The app provides automated data entry and activity logging.
• Schedule meetings with one click directly from the app.

Check out HubSpot CRM here.

*While the mobile app itself is free, you need to sign up with HubSpot to access its functionalities. HubSpot offers a basic package for free, and their paid plans go for as low as $50 per user per month.

3. Salesforce

Available on both Android and iOS

Price: Free*

Features:

• The app lets you get recommendations about sales strategy.
• You can use the CRM to track clients as they move through the customer journey.
• The mobile app allows you to customize the sales process for each client.
• Enhance functionalities by integrating with additional apps.

Check out Salesforce here.

*While the mobile app itself is free, you need to sign up with Salesforce to access its functionalities. Pricing for Salesforce differs based on your organization or team's needs and is available upon request.

4. Zendesk

Available on both Android and iOS

Price: Free*

Features:

• The app allows you to see your pipeline at a glance to enforce ease of use.
• Create Smart Lists to group customers and improve contact management.
• Enjoy features like receiving over 30+ reports.
• Easily integrate it with other sales and automation tools.

Check out Zendesk here.

*While the mobile app itself is free, you need to sign up with Zendesk to access its functionalities. Zendesk Sell, the brand's sales-focused platform, has paid plans for as low as $19 per month for up to three users. They also have other CRM solutions and a Zendesk Suite for added functionality.

5. Salesflare

6. Freshsales

Available on Android and iOS

Price: Free*

Features:

• Contact clients via the app directly.
• Prospect for new leads.
• Track email opens, link clicks, and more.
• See deals as they progress through the pipeline.

Check out Freshsales here.

*While the mobile app itself is free, you need to sign up with Freshsales to access its functionalities. Freshsales prices the CRM starting at $12 per user per month.

7. Insightly

Available on both Android and iOS

Price: Free*

Features:

• The route leads to the right sales rep.
• Automate workflow and daily tasks.
• Monitor emails after they've been sent.
• Capture different kinds of client information.
• Design a custom mobile dashboard for your team.

Check out Insightly here.

*While the mobile app itself is free, you need to sign up with Insightly to access its functionalities. Insightly CRM has three pricing plans, the cheapest of which is $29 per user per month, billed annually.

8. Zoho CRM

Available on both Android and iOS

Price: Free*

Features:

• Pull client information via an AI-powered sales assistant.
• Open up multiple sales channels (email, chat, social media, etc.).
• Set up a notification system for client interactions.
• Streamline sales processes.
• Integrate with other tools and apps.

Check out Zoho CRM here.

*While the mobile app itself is free, you need to sign up with Zoho CRM to access its functionalities. Zoho's paid plans start at $12 per user per month, but they also have a limited free plan for up to three mobile users.

9. Pipedrive

Available on both Android and iOS

Price: Free*

Features:

• Manage and track sales through the pipeline.
• Prioritize leads, emails, and activities.
• Identify opportunities in lost deals.
• Forecast revenue.
• Send and receive emails inside the app.
• Customize your dashboard.

Check out Pipedrive here.

*While the mobile app itself is free, you need to sign up with Pipedrive to access its functionalities. You can subscribe to Pipedrive for as low as $12.50 per user per month.

10. Capsule

Available on both Android and iOS

Price: Free*

Features:

• Add and edit client information.
• View other team members' activity.
• Make phone calls, emails, and chats via the app.
• Manage tasks and meetings.
• Find sales opportunities.

Check out Capsule here.

*While the mobile app itself is free, you need to sign up with Capsule to access its functionalities. There's a simple free version for up to two users, and paid plans start at $18 per user per month.

11. Agile

Available on both Android and iOS

Price: Free*

Features:

• Access all contact information on a single page.
• Track deals and milestones throughout the sales process.
• Set up call scripts and one-click calling.
• Share your calendar and book meetings.
• Manage your projects via the drag-and-drop interface.
• Encourage sales reps with a "gamification" system.

Check out Agile here.

*While the mobile app itself is free, you need to sign up with Agile to access its functionalities. Agile offers a basic free plan for up to ten users, or you can choose from their paid plans starting at $8.99 per user per month.

Final Thoughts

What if you could have the full functionality of your CRM even when you're not at your desk? Mobile CRM allows you to filter through prospects, reach out to clients, and convert customers from any place, at any time! For effective sales on the go, sign up for Cirrus Insight and get the power of Salesforce, Outlook, and Gmail in one single tool. With Cirrus Insight, you have a mobile inbox embedded with insights and optimized for workflow efficiency. Try Cirrus Insight free. Download it from the App Store today.