A Salesforce Service Account can be used to authorize Cirrus Insight features that need reliable access to all required permissions and data.
This allows Cirrus Insight Admins to:
The Salesforce user account that's authorized for the Service Account needs sufficient Salesforce permissions. NOTE: This can be a different Salesforce user account than the Cirrus Insight Admin's Salesforce user account
2. + Add a Service Account for Salesforce.
Complete the authorization process by signing in with the Salesforce Admin credentials (this can be a different Salesforce user account than the Cirrus Insight Admin's Salesforce user account). Allow the necessary permissions.
Updated Dec. 2021