How do I access Cirrus Insight from the Outlook mobile app?



The same Cirrus Insight Sidebar that you use in Outlook desktop/web can also be accessed from the Outlook mobile app.




Mobile Access

1. Navigate to the Outlook mobile app (for Android or iOS).

2. Go to Settings > Add-ins and then tap the + sign next to Cirrus Insight.

outlook mobile enable CI21 add-in

If successful, jump to step 6. Otherwise, proceed to step 3.

3. If you do not see Cirrus Insight listed as an add-in, return to Settings and confirm your Mail account is the correct email address that you use with Cirrus Insight.

4. After confirming the email address, tap your mail account and select Reset Account and Continue.

outlook mobile reset account

5. If the issue persists, follow the steps in How do I install Cirrus Insight for Outlook? and repeat steps 1-2.

6. Open an email.

7. Tap the email's "..." menu (under the email date, to the right of the sender name) and select image-png-Sep-23-2021-08-05-48-20-PM (Cirrus Insight) from the bottom add-ins ribbon.

outlook mobile launch CI21 add-in

Updated Oct. 2021


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