Knowledge Base

FAQs

Sidebar 2020 Release FAQs
Sidebar 2020 Release FAQs
How is Cirrus Insight Affected When We Move From Salesforce Classic to Lightning?
Learn how Cirrus Insight is affected when moving from Salesforce Classic to Lightning, and the benefits of doing so.
Why Do I Have Two Cirrus Insight Task Panes Showing in Outlook?
The Cirrus Insight Sidebar can prove to be really helpful for users. Learn how to toggle yoour Cirrus Insight Task Panes in Outlook.
How Many Licenses Do We Have and Who is Using Them?
Learn how the Cirrus Insight Admin for your business can maintain their licensce count and assignment for their organization.
Why Does Sidebar Open Internet Explorer Instead of My Default Browser?
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Find out why Cirrus Insight opens Internet Explorer in your browser
I Need My Exchange Server URL
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Learn why you need the exchange server URL to connect to exchange services to Cirrus Insight.
Hyperlinks in My Emails are Being Corrupted
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Find out why hyperlinks in emails are modified by Cirrus Insight for your benefit.
Is Cirrus Insight Able to Work with My Salesforce License Type?
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Find out which Salesforce license types Cirrus Insight works with.
How do I delete users?
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Find out how you can delete users in your Cirrus Insight account.
I Need a Demo of Cirrus Insight
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Learn how to arrange for a demo of Zynbit.
How Can I Disconnect and Reconnect my Inbox Sidebar in Cirrus Insight 2018
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Learn how to disconnect and reconnect your Inbox sidebar in Cirrus Insight 2018.
How do I change the fields that are required to file email?
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Learn how to change the fields required to file emails within Cirrus Insight.
How Do I Get Help for Cirrus Insight?
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Learn where to go in the Zynbit app for help.
Why doesn't Cirrus Insight keep me logged in when I reopen Outlook?
The Cirrus Insight Knowledge Base is your go to spot for any questions/tips surrounding Cirrus Insight. Learn more about logging into your Cirrus Insight when using Outlook.
I Signed Up with Cirrus Insight but I Want to use Sign-In-With-Salesforce Now
The Cirrus Insight Knowledge Base is your go to spot for any questions/tips surrounding Cirrus Insight. Learn more about how to sign into Cirrus Insight using the Sign-In-With-Salesforce option.
How Do I Get Help for Cirrus Insight?
The Cirrus Insight Knowledge Base is your go to spot for any questions/tips surrounding Cirrus Insight. Learn more about how to get help when navigating Cirrus Insight.
Why Isn't the Cirrus Insight Plugin Showing Up in Outlook?
The Cirrus Insight Knowledge Base is your go to spot for any questions/tips surrounding Cirrus Insight. Learn more about enabling the Cirrus Insight plugin for Outlook.