Knowledge Base

FAQs

How Many Licenses Do We Have and Who is Using Them?
Learn how the Cirrus Insight Admin for your business can maintain their licensce count and assignment for their organization.
Why Does Sidebar Open Internet Explorer Instead of My Default Browser?
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Find out why Cirrus Insight opens Internet Explorer in your browser
I Need My Exchange Server URL
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Learn why you need the exchange server URL to connect to exchange services to Cirrus Insight.
Is Cirrus Insight Able to Work with My Salesforce License Type?
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Find out which Salesforce license types Cirrus Insight works with.
How do I change the fields that are required to file email?
The Zynbit Knowledge Base is your go to spot for any questions/tips surrounding Zynbit. Learn how to change the fields required to file emails within Cirrus Insight.
Why doesn't Cirrus Insight keep me logged in when I reopen Outlook?
The Cirrus Insight Knowledge Base is your go to spot for any questions/tips surrounding Cirrus Insight. Learn more about logging into your Cirrus Insight when using Outlook.
I Signed Up with Cirrus Insight but I Want to use Sign-In-With-Salesforce Now
The Cirrus Insight Knowledge Base is your go to spot for any questions/tips surrounding Cirrus Insight. Learn more about how to sign into Cirrus Insight using the Sign-In-With-Salesforce option.
Why Isn't the Cirrus Insight Plugin Showing Up in Outlook?
The Cirrus Insight Knowledge Base is your go to spot for any questions/tips surrounding Cirrus Insight. Learn more about enabling the Cirrus Insight plugin for Outlook.