Salespeople love to win, and they thrive on competition. Anyone who has worked in sales or with sales knows the kind of competitive landscape that I am describing. Salesforce.com (SFDC) understands salespeople, and they have crafted the Sales Cloud to cater to the sales needs of any company. Whether you are a small business or a large enterprise, SFDC has the ability to assist your sales team by increasing pipeline generation, reduce sales cycles, and improve win rates.
We’re starting a celebration at Cirrus Insight this month. In honor of the numerous wonderful apps on the Salesforce.com AppExchange and the ongoing awesomeness that is the Salesforce1 Mobile Platform, we’re declaring that March will be known as “Salesforce App Month” for ever after. Not that we want to step on the toes of National Nutrition Month, but we wanted to highlight all the great Salesforce apps that are waiting to be used and loved. Today, we’re going to highlight RingLead and their Dupe Dive, Data Cleanse, and Duplicate Solutions Overview Salesforce apps. RingLead has been a leader in the CRM field for years, and they’re a company to emulate for any organization looking to do business with Salesforce.
We’re starting a celebration at Cirrus Insight this month. In honor of the numerous wonderful apps on the Salesforce.com AppExchange and the ongoing awesomeness that is the Salesforce1 Mobile Platform, we’re declaring that March will be known as “Salesforce App Month” for ever after. Not that we want to step on the toes of National Nutrition Month, but we wanted to highlight all the great Salesforce apps that are waiting to be used and loved. Today, we’re going to highlight Compete by LevelEleven, an the #1 Salesforce app for encouraging healthy, friendly competition between employees to drive performance. They’re part of the Cirrus Insight platform, but we’re actually featuring LevelEleven today in honor of the recent improvements that they’ve made to their service, something that got them noticed on DestinationCRM.com. Let’s take a look at the app and the company that produces them:
LevelEleven’s Compete taps into our cultural desire for competition. Let’s face it–Western civilization is built on wanting to one-up the next guy. The genesis of this long tradition is in the Olympic games of Ancient Greece, the Dionysian theatre competitions, and, of course, the gladiatorial arenas of the Roman empire. Now, I’m not suggesting that being dropped into a pit of lions is going to increase productivity, but there are ways of channeling this competitive spirit that are positive and team-oriented. Just as Michael Jordan lauded Scottie Pippen for making him work harder in practice, your business could benefit from this same idea by adopting LevelEleven’s service. Employers will marvel at the benefits from tapping into that drive to succeed, and companies like the Detroit Pistons, Kelly Services, and StanleyBlack&Decker are reaping the rewards of their innovative program.
LevelEleven offers the ability to incentivize anything in Salesforce, add prizes for reaching goals, target specific users, and much more. If you’re a manager, you know the importance of Salesforce adoption and use. You may have some employees that aren’t totally on board with inputting all of their relevant data. Well, they may be more motivated if there’s a bonus or an iPad waiting for the biggest adopter. In that sense, LevelEleven is educational as well as competitive–you could send your employees to a Salesforce training course, sure, but people will go to pretty crazy lengths to learn things if there’s an extremely tangible benefit at the end of the line.
LevelEleven is used by VP’s of Sales at Concur, OpenTable and Morningstar to create energy around the key sales behaviors that drive revenue through the use of competition. Clients experience 10% to 50% increases in key sales behaviors such as booking more meetings, taking new products to market, and closing sales by effectively tapping into salespeople’s competitive nature.
LevelEleven is based in Detroit, Michigan, and part of the Detroit Venture Partners portfolio of companies. To find out more, click here.
Henry Ford once said, “The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.” A great salesperson realizes they are selling a great product, but they also understand that everyone wants to get a deal. This type of salesmanship builds trust between the salesperson and the customer. We believe that salespeople are the driving force behind any great product. You may have the best product available, but if you cannot pull in revenue from it then everything else will fall by the wayside.
At Cirrus Insight, we like to think of our product as a third-party app, but we also think of it as a platform. As the above chart shows, popular apps like Conga, Geopointe, Jobscience, UberConference, Zendesk, and Marketo are all automatically supported and integrated with Cirrus Insight. The ability to create custom buttons and processes to suit your workflow is fully built in, and there’s a broad range of functionality for whatever our clients need. In this new series, we’re going to take a look at how we some of our partners are using the Cirrus Insight platform.
- Save inbound emails to Salesforce.
- Save outbound emails to Salesforce.
- Relate an email to a specific opportunity or case.
- Relate any email to any record in Salesforce, including custom objects.
- Save an email with attachment(s) to Salesforce.
- Save an email with a Google Drive attachment to Salesforce.
- Save an email attachment to a Chatter feed in Salesforce.
- Compose a new message in Gmail from a Salesforce template.
- Compose a reply in Gmail from a Salesforce template.
- Mail merge custom fields from Salesforce into Gmail.
The buzz around Google Apps has been building for quite a few years now. The innovative minds at Google continue to work on new, creative ways to integrate many parts of your daily routine into their applications. There are very few things that cannot be done within Google Apps now. You can email, put events into a calendar, collaborate on document editing, share files through the cloud, and many other features. We are all busy though, and our work may not utilize all of these features of Google Apps. What if you had the opportunity to be trained by a specialist on this suite of products? Next week, that opportunity to learn how to integrate your apps through Google has materialized.
Google Apps specialists are hosting live demo sessions on March 11th and March 12th. In their live demo, the product specialists will walk you through a set of their core products: GMail, Calendar, Drive, Docs, Hangouts, and others. By using real-life examples of each product, the material becomes more relatable to the end consumer. Experience how actual Google employees use their own products to collaborate and get more done in less time.
The talk is supposed to be interactive, so you can ask questions if there are aspects of an app that you don’t understand. The presenters are excited about their products, and they aim to enlighten everyone with the time-saving techniques available in Google Apps. The target audience for the live demo are new Google Apps users with a basic level of Google Apps experience. Albert Einstein once said, “If you can’t explain it simply, then you don’t know it well enough.” These product specialists will be able to take an abundance of material and condense it to where basic Google Apps users can understand it. And at only 45 minutes long, there really is no excuse for not taking a look at how to make your online experience more productive and integrated.
Without the help of our partners, the work we do at Cirrus Insight would be much more difficult. Our partners allow us to stick to what we do best, while we give them autonomy in what they specialize in. A partnership that I want to highlight this week is with Torrent Consulting. Torrent Consulting provides management, sales, marketing, and technology consulting for companies looking to grow and automate their business by leveraging cloud, social, and mobile technologies. They use their partnership with Salesforce to help guide companies in their planning and implementation of cloud solutions. If your business has not made the switch over to the cloud yet, Torrent can help you make that switch before it is too late.
Utilizing Torrent’s skillset was a no-brainer for us at Cirrus Insight because of their significant experience using Salesforce to integrate with other platforms. By partnering with Torrent, our product allowed them to get the most of of both the Salesforce and Google Apps platform. Using the these two platforms together, they have found businesses can facilitate connectivity, improve the effectiveness of workflows, and strengthen customer management by allowing customers to access Salesforce information and leads from anywhere.
Don’t take it from us though, here is a quote from an employee at Torrent: “Torrent Consulting uses Cirrus Insight so that our clients can take full advantage of Google Apps and Salesforce. Cirrus Insight enables our clients to do business right from their inboxes by allowing them to view Salesforce information, contacts, cases, leads, and more from Gmail. This makes for faster response times and more attentive customer service, which is great for growing business and increasing revenue.
Business no longer operates on the “survival of the fittest” principle. Thriving companies are those that can effectively leverage their strengths to create mutually beneficial partnerships. At Cirrus Insight, we have found one of those partners in Torrent Consulting.
We’re starting a celebration at Cirrus Insight this month. In honor of the numerous wonderful apps on the Salesforce.com AppExchange and the ongoing awesomeness that is the Salesforce1 Mobile Platform, we’re declaring that March will be known as “Salesforce App Month” for ever after. Not that we want to step on the toes of National Nutrition Month, but we wanted to highlight all the great Salesforce apps that are waiting to be used and loved. Today, we’re going to highlight Basati’s suite of apps in honor of their updated version of Activities Tab. They have three superb and free apps listed on the exchange–the aforementioned Activities Tab, Push Counter, and Address Attendant. Let’s take a look at the apps and the company that produces them:
Activities Tab is a free app that is simple and honest about its mission: to reduce wasted time by allowing users to see all of their tasks and events in one central place. This is one of those apps that will be good for you if you’re the type of person (bear with me on this analogy here) a really sharp and balanced knife instead of a Swiss army knife. Other apps have parts that contain similar functionality to this, but most of them are diluted down by not focusing on the one thing that they’re good at. Activities Tab knows its niche, so to speak, and it does it great.
If Activities Tab was a well-honed knife, then Push Counter is a finely-tuned scalpel. It’s easy to keep kicking the can down the road on an opportunity. Push Counter gives you a visual reminder of how many times an opportunity’s Close Date has been pushed to the future. So now you’ll know if an opportunity is taking longer than expected, hits some snags, and/or whatever else happens on the road to a closed sale. Sales Managers and Executives can better track their team and improve sales productivity.
Address Attendant is neither a knife nor a scalpel…but it is an incredibly sharp and useful cutting device of one kind, if we’re continuing our analogy of cutting devices equaling Salesforce productivity. Address Attendant lets you edit contacts’ addresses SO much easier. In today’s fast-paced business world, companies are moving offices and locations all the time. This is especially prevalent in places like New York and Silicon Valley, where fluctuations in neighborhood rent can cause a whole flock of techies to migrate like a herd of beautiful, laptop-toting gazelle (I don’t know what got into me with these analogies today). Address Attendant lets to select multiple contacts and edit their addresses so you don’t have to manually go through and do it one by one. So nice!
Basati is a Salesforce certified implementation partner working with small businesses to large, publicly traded corporations to ensure that they successfully leverage Salesforce and related technologies to drive growth and profitability. Using their customized, sprint-based methodology, they reduce project cycle time, achieve superior results, and empower their clients to retain control of their budgets.
Basati business process consultants are Salesforce certified, highly experienced, and kept updated on new features and techniques. Their dedicated, full time development staff provides strong coverage in a wide range of specialties and has sufficient surge capacity to handle the largest projects and the tightest deadlines.
Services provided by Basati include (but are not limited to): Salesforce implementation; data migration (including ACT! and Bullhorn databases); systems integration; marketing campaign management; e-commerce solutions; mobile solutions (Salesforce 1); Jobscience and Accounting Seed implementation, customization and integration; fully customized, “designed for you”, Force applications; as-needed Salesforce Support and training.
For more information, visit http://www.basati.com.
When we receive positive testimonials from clients, it might seem difficult to ever find fault with them.
After all, if they’re saying something positive, it has to be a good thing, right?
The truth is, there are three vital components that make an effective testimonial. Without all three of these important elements, the testimonial may actually repel potential clients from working with you.
Curious to know what these three important keys are? Your testimonial must be credible, current and compelling. When all three of these elements are present, the testimonial is most likely to convince prospective clients that you’re the real deal.
Ensure your source is relevant, and from an industry that is similar to your core customer base. If your testimonial comes from an irrelevant or less than credible source, it damages your credibility as well.
Also make sure that the testimonial is fresh, recent and pervasive. If you’re still flashing around a 10 year old testimonial from a business that shut down years ago, it does very little in solidifying your own abilities.
A testimonial does little good if it doesn’t outline a specific gain that the client obtained by working with you. A tangible and measurable benefit should be outlined in the testimonial for maximum effectiveness.
If a client is prepared to present a testimonial to you, chances are you’ve done something well! Unfortunately, unless the testimonial is credible, current and compelling, you risk creating a negative light for yourself in the eyes of the prospect.